Carrickfergus Borough Council - Waste Collection

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Waste Collection

Alternate Week Collections

The main objective for the introduction of the alternate week collection was to reduce the amount of waste going to landfill and to encourage residents to recycle more materials. The Government have set targets for the reduction of landfill waste, if these targets are not met a fine is imposed on the Council.

Therefore we operate an alternate week collection for grey bins and brown bins. Every household in the Borough is given a calendar of the collection dates. There are two calendars so when some households are on a grey bin week there are others on a brown bin week. Residents can request a calendar to be sent out by contacting Sullatober Depot.

The Collection of Bins

Bins should be left on the kerbside by 0800 on the day of collection.  The lids must be completely closed. Council operates the following system for bins that are overloaded or the lid is raised.

Yellow Sticker - A yellow stiicker placed on the bin indicates that the bin has been emptied on this occasion but in future it will not be if the lid is raised or the bin is overloaded.

Red Sticker - A red sticker placed on the bin indicates that the bin has previously had a yellow sticker and therefore will not be emptied as the lid is raised or the bin is overloaded.

For Health and Safety reasons bins will not be emptied if the wheels and axles are faulty.  If this is the case a sticker stating this reason is placed on the bin to ask the householder to contact Sullatober Depot to make arrangements for the wheels and axles to be replaced.  If the wheels and axles cannot be fixed a replacement bin is required.

Grey Bins

240L grey bin £38.00 + £5.00 delivery charge

120L grey bin £35.00 + £5.00 delivery charge

Each household is responsible for purchasing a grey bin. The bins are guaranteed for 5 years. If a bin older than 5 years old is damaged this is put down to wear and tear and a n ew bin must be purchased. Council will only replace a bin if it is less than 5 years old or if it has fallen into the back of the refuse collection vehicle.

Brown Bins

At present Council provide brown bins free of charge. The current stock was purchased using funds from a waste management grant provided by the Northern Ireland Environment Agency.

Once this stock of brown bins has to be replaced council will have to cover the cost of purchasing brown bins, residents will then have to purchase any additional brown bins they wish to have.

To keep up recycling figures Council will provide each household with one brown bin free of charge and also provide replacement bins free of charge.

Contaminated Bins

If bins contain materials that are not permitted in that particular colour of bin then it will not be collected. The householder will have to remove the items and place it into the correct bin before it can be emptied.

Assisted Lifts

Council provides a service whereby we will assist the elderly and disabled residents of the Borough by collecting their bins from their property and returning it when it has been emptied.  To register for this service a form can be obtained by contacting Sullatober Depot.  

Additional Bin Collection

As a general rule Council will collect one per household. However we do recognise that in some circumstances this level of service is inadequate and therefore we will collect two grey bins from households which fall into the following categories.

• Families with 6 or more permanately living in the household
• Families with 5 living in the household and 2 or more children are in nappies
• Households producing additional waste to meet mediacal needs **

**For medical needs the additional bin will be provided free of charge. All other households who qualify for a 2nd bin to be emptied but purchase one at a cost of £37.00 plus £5.00 delivery charge.

Commercial Waste

Council will collect waste from commercial premises and shops. At present the cost per collection is:

240L - £3.30

1100L - £6.60

Manlift - £3.30These prices are reviewed annually.

The waste will be lifted once a contract has been entered into and the invoice has been paid.

Registered charities are exempt from paying these costs.

Bulky Collections

We provide a service for the collection of bulky items from households. We will collect three items per visit. All items to be collected must be left either at the front or the back of the property depending on where there is the closest vehicle access.

If we cannot gain access or there is a problem with the collection we will phone to notify the householder that afternoon and make further arrangements for the collection.

The waiting time is based on the amount of requests we have and the manpower available. The householder will be informed of the approximate waiting time when they make the request.

We are unable to specific days or times for collections but we do endeavour to do so in special circumstances.

We can only take requests from the owner of the items. If items have been dumped this is regarded as illegal dumping. All cases of illegal dumping must be reported to Environmental Health who will investigate the complaint and then instruct the Cleansing Section to remove the items for disposable.

The following items cannot be collected:

• Rubble
• Fireplaces
• Cast Iron Baths
• Complete Kitchens
• Wood with nails or lengths of wood longer than 4ft
• Garage Doors
• Broken Glass
• Sheds
• Double glazed window units
• Pianos
• Oil Tanks
• Commercial Fridges

Commercial customers can request a bulky collection and are charged according to the amount of waste to be disposed of.

Bulky Waste Mobile Collection Points

The bulky lorry is available in the following locations for the disposal of domestic waste. For reasons of the publics' health and safety bins or large containers cannot be emptied into the back of the lorry.

Day	Location	Time
Monday	Greenisland	5.30pm - 7.30pm
Tuesday	Sunnylands	5.30pm - 7.30pm
Wednesday	Whitehead Car Park	5.30pm - 7.30pm
Thrusday	Eden	5.30pm - 7.30pm