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Your Council
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Council History
Carrickfergus Borough Council came into being as a result of the reorganisation of local government in Northern Ireland, which was implemented in 1973. At that time the original Carrickfergus Borough Council, together with the Whitehead Urban District Council and part of the Larne Rural District Council area, were amalgamated to create the present Carrickfergus Borough Council area.
The Council area is located on the north shore of Belfast Lough and extends from Greenisland in the south-west to Whitehead in the east. The total area of the Borough is 8,203 hectares (32 square miles), with a population of circa 38,500. Carrickfergus Borough Council is one of 26 local councils throughout Northern Ireland.

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Chairs and Vice Chairs (respectively):

Chief Executive’s Office – Cllrs J McClurg and L Marsden
Building Services – Cllrs D Ferguson and L McClurg
Development Services – Ald B Ashe and Cllr M Cosgrove
Environmental Services – Cllrs E Ferguson and T Clements
Support Services – Ald M Beattie and Cllr R Beggs.

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Organisational Structure
Following re-organisation, the Council’s structure comprises the Chief Executive’s Office and four other Departments. Reporting directly to the Town Clerk and Chief Executive (CE) are the senior management team of 4 Directors - ie the Directors of Building Services, Development Services, Environmental Services and Support Services.

Chief Executive’s Office
Building
Services Department
Development
Services Department
Environmental
Services Department
Support
Services Department

Chief Executive’s Office
(Chief Executive: Alan Cardwell)
The Chief Executive’s Office comprises the Town Clerk and Chief Executive, his Personal Secretary, the Policy Officer and the Internal Auditor - all of whom report directly to the Chief Executive. The Chief Executive has overall responsibility for all Council’s executive business and is the organisation’s Chief Finance Officer. The Office covers the important areas of Corporate Planning, Business Improvement, Internal Audit, the Equality / Good Relations duties of the Northern Ireland Act (1998), Council’s representation on various partnership bodies and Local Government Elections. The Chief Executive is also Council’s link with Central Government Departments and Ministers on matters of major importance.

Building Services Department
(Director: Stephen Johnston)

The largest part of the Department's workload is in relation to Building Regulations which involve the checking of building plans, the approval of applications or (as required) the issue of rejection notices, the checking of fees and the inspection of sites once construction work has commenced. In addition to the above functions the Department also carries out a number of other subsidiary functions, including providing advice on access and facilities for disabled people, and the provision of lease and deed documentation for Council properties.

Other areas within the Department's remit are:

  • Property Certificates
  • Dangerous Structures
  • Street Naming / Postal Numbering, Access
  • Licensing
  • Energy Conservation
  • Water Conservation
  • Facilities Management
  • Asset and Project Management

Development Services Department
(Director: John McCormick)

The function of Development Services is primarily to develop the BoroughÕs natural and built resources in order to add value and improve the overall product. A range of services, facilities and activities are included within the remit and a synopsis is presented below.

The department comprises over one hundred staff working across four main sections, namely; Economic, Community, Leisure and Marketing. Highlighted below are the broad key areas of responsibility for each section. It should be noted that there is a significant degree of synergy between the various functions.

Economic Development Section

  • Business Start
  • Business Development
  • Business Competitiveness
  • Town Centre Management
  • Local Strategy Partnership
  • Regeneration

Community Development Section

  • Community Centre Facility Management - 6 locations
  • Community Development
  • Community Relations
  • Community Safety
  • District Policing Partnership

Leisure Development Section

  • Leisure Centre
  • Ramparts Health and Fitness Suite
  • Outdoor Leisure Facilities - 9 locations
  • Playgrounds - 12 locations
  • Carrickfergus in Bloom
  • Countryside Access
  • Cemeteries
  • Parks and Countryside

Marketing Development Section

  • Museums
  • Marina, Harbour and Whitehead Boat Park
  • Arts and Events Management
  • Tourism
  • Corporate Marketing
  • Corporate Brand Management
  • Corporate Public Relations
  • Corporate Web and Internet Management

Development Services represents Council on various bodies including:

  • Rural Economic Action Partnership (REAP)
  • Core Regional Economic Development Body (CORE)
  • Councils of the Metropolitan Area (COMET)
  • Belfast Visitor & Convention Bureau Regional Tourism Partnership
  • Causeway Coast and Antrim Glens Regional Tourism Partnership (CCAG)
  • Mid Antrim Museum Service (MAMS)
  • Local Community Fund Management Board (LCF)
  • Youth and Voluntary Arts (YAVA)

Environmental Services Department
(Director: Alan Barkley)

The Department is primarily charged with maintaining a clean, safe and healthy environment. Work is related mostly to its statutory duties which include the following:
  • Waste and Litter Collection and Disposal
  • Recycling
  • Food Control
  • Health and Safety
  • Consumer Protection
  • Pollution Control
  • Dog Control
  • Environmental Health
  • Planning Consultations
  • Licensing and Regulatory Services
  • Local Agenda 21

Support Services Department
(Director: Ian Eagleson)

The administration, finance, ICT and personnel functions within the Council are co-ordinated centrally and fall within the Support Services Department.

The administrative responsibilities include:

  • Support to Council and Elected Members
  • The Committee Secretariat
  • Human Resource Function
  • Registration of Birth, Deaths and Marriages
  • Civic and Ceremonial Functions
  • Public requests for Information
  • Back-up to the Chief Executive

Financial services provided by the Department include:

  • Staff Salaries
  • Creditors and Debtors
  • Invoicing
  • Monthly Accounting Statements
  • Annual Accounts
  • Annual Estimates (Budgets)
  • Capital Accounting
  • Grant Claims
  • Councillors' Allowances

The Department is also responsible for ICT support across Council.

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Council Grants
The Council acknowledges the contribution of local cultural, community & sporting groups, as well as individuals, towards the development of a sustainable community. We also recognise the need to provide practical support and listen to their comments.

In the past, our systems when applying for assistance from Council may have been somewhat complicated. These have now been simplified and our new procedures are clearly explained in a concise new booklet, Liftoff.

We believe that Liftoff addresses these concerns by putting all information about all Council funding opportunities in the one place. Colour-coded application forms which complement Liftoff are available from the Council offices on request.

Should you need to have this document made available to you in an alternative format (eg Braille, audio cassette) or in another language, please contact:

Lisa Adair - Policy Officer,
Museum and Civic Centre,
Antrim Street,
Carrickfergus
BT38 9DG.

T: 028 9335 8003
F: 028 9336 6676
E: ladair.policy@carrickfergus.org

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How can we help you?
We’re here to help you, so if you have any queries about our services or require assistance in any area, please feel free to contact the relevant department from the directory below.


A
Access to Countryside 9335 8053
ACE Maps 9335 8071
Air Pollution 9335 8071
Alcohol Free Zones 9335 8071
Amusement Permits 9335 8071
Arts Development 9335 8053
B
Business Improvement 9335 8003
Bins Collection (Wheeled) 9335 1192
Births, Deaths & Marriages 9335 8047
Building Services 9335 8061
Booking Bowling Greens 9335 1711
Booking Sports Pitches 9335 1711
Bye-Laws 9335 8053
C
Cemeteries Maintenance

9335 1192
Civic Events 9335 8012
Collection of Bulky
Household Waste
9335 1192
Community Centre Bookings 9336 4747
Community Relations 9335 8053
Community Safety 9335 8053
Community Services 9335 8053
Consumer Safety 9335 8071
Council Members 9335 8014
Council & Committee Services 9335 8014
Customer Services, General 9335 8000
D
Dangerous Structures 9335 8061
District Policing Partnership 9335 8053
Dog Fouling 9335 8071
Dog Licensing 9335 8000
Dogs/Lost/Found/Dangerous 9335 8071
Dog Warden 9335 8071
E
Economic Development 9335 8053
Election Services 9335 8002
Entertainment Licences 9335 8069
Environmental Health 9335 8071
Equality Scheme 9335 8003
Events 9335 8053
F
Finance 9335 8011
Food Safety (food complaints, premises) 9335 8071
G
Golf Course (Bentra) 9337 8996
Grave Purchase 9335 8024
H
Health & Safety 9335 8071
Human Resources 9335 8012
I
Illegal Dumping 9335 8071
Information Technology 9335 8019
L
Legal Services 9335 8002
Leisure Development 9335 8053
Litter Removal 9335 1192
Lottery Registration/Renewal 9335 8071
M
Maritime Area Development 9336 6666
Marketing & Public Relations 9336 6666
Marriages 9335 8047
Mayor’s Office 9335 8002
Museums & Heritage 9335 8053
 
N
Noise Nuisance 9335 8071
P
Parks Management 9335 1192
Pest Control 9335 8071
Petroleum Licences 9335 8069
Planning Schedules 9335 8014
Playground Maintenance 9335 1192
Playing Fields Bookings 9335 1711
Policy 9335 8003
Property Certificates 9335 8066
Public Toilets 9335 1192
R
Recycling 9335 1192
Refuse Collection 9335 1192
Registrar’s Office 9335 8047
S
Sports Development 9335 8053
Street Cleansing 9335 1192
Street Naming 9335 8062
T
Tennis Court Bookings 9335 1192
Tourism Development 9335 8041
Town Centre Management 9335 8003
Tourist Information 9335 8049
Town Twinning 9335 1192
U
Unauthorised Building Works 9335 8062
W
Waste Collection
(Bulky, Commercial, Wheeled Bins)
9335 1192
Council Facilities/Venues
Andrew Jackson Centre 9335 8053
Bentra Golf Club 9337 8996
Bowling Green 9335 1513
Castleview Pavilion 9335 3325
Childrens’ Play Areas 9335 1192
Dog Pound 9335 1639
Harbour 9336 6666
Greenisland Social Centre 9086 0851
Leisure Centre 9335 1711
Marina & Waterfront 9336 6666
Museum & Civic Centre 9335 8000
Oakfield Community
Development Centre
9336 4747
Sunnylands Community Centre 9335 0900
Town Hall 9335 8000
Whitehead Boat Park 9336 6666
Woodburn Community Centre 9336 9280
Services Which Are Not
the Council’s Responsibility
Carrickfergus Castle
(Environment & Heritage Service)
9335 1273
Crimestoppers (PSNI) 0800 555 111
Education & Libraries 2565 3333
Electoral Office 9034 2263
Electricity (NIE) 0066 1100
Emergency Pollution (DOE) 0800 807060
Flame Gasworks Museum 9336 9575
Flooding (24 Hour) (Roads Service) 0845 7440088
Flooding - Rivers Agency (DARD) 9260 6100
Land Registry 9025 1555
Ordnance Survey 9025 5755
Planning (DOE) 2565 3333
PSNI (Exchange) 9065 0222
Public Housing (NI Housing Executive)
Carrickfergus Office
9335 1115
Grants Office, Ballyclare 9335 2849
Rates 9025 2525
Roads (DRD) 9025 3000
Septic Tanks 9025 4863
Street Lighting (Fault Reporting) (DRD) 9025 3051
Water Pollution (DOE) 9025 4868
Water Services (DRD) 9024 4711